Mouse Scale®
Support
Need help with Mouse Scale® or Mouse Scale Light? Email us with your question and we will help you use the app or investigate an issue.
Contact support
Include the app name, your device model, iOS version, and a short description of what happened. Screenshots are helpful when available.
Email contact@mousescale.comWhat we can help with
Using the app
Setup, calibration, pressure readings, and estimated axle weight calculations.
Subscriptions
Trials, purchases, renewals, restoring purchases, and access to subscription features.
Technical issues
Unexpected behavior, display problems, or difficulty using a feature.
Privacy questions
For details about app data and privacy, read our Privacy Policy. You may also email us at contact@mousescale.com.